Wealth managers could use AI to provide 24-hour customer servicePhoto: Getty Images

UBS’s chief executive Sergio Ermotti is an AI convert. In September, Ermotti and 49 of the Swiss wealth manager’s top bosses from around the globe gathered at the Oxford Saïd Business School for a crash course on how to get to grips with machine learning tools.

The AI programme, which ran from mid-September to mid-November, was initially available to 250 senior leaders, and structured over five cohorts.